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Vessel Name:
Questionnaire Form
Date of birth:
Type of Service required:
Shipping agency:
Loading & unloading:
First: Administrative and Technical Services
Easiness of berthing procedures:
Excellent
Good
Unaccepted
Quality of piloting services:
Excellent
Good
Accepted
Unaccepted
Port response for ship needs:
Excellent
Good
Accepted
Unaccepted
Accepted
Cooperation of port workers:
Excellent
Good
Accepted
Unaccepted
Pre- sailing ship inspection:
Excellent
Good
Accepted
Unaccepted
Quality of navigational aids:
Excellent
Good
Accepted
Unaccepted
Excellent
Good
Accepted
Quality of work system inside the port:
Implementation and adoption of A.P.A standards:
Excellent
Good
Accepted
Quality of services provided by shipping Agency:
Excellent
Good
Accepted
Unaccepted
Services provided by Loading & Unloading Company:
Excellent
Good
Accepted
Unaccepted
Quality of communications:
Excellent
Good
Accepted
Another services (Fuel and water supply….etc):
Excellent
Good
Accepted
Pls. mention any other ideas concerning improvement of port services quality:
Unaccepted
Unaccepted
Unaccepted
Unaccepted